See on Scoop.it – e-commerce social media
I shared this message with Target’s team members moments ago. As I told them, the truth hurts, but it can also set you free.
To say that the last five months at Target have been difficult is an extraordinary understatement.
The data breach we suffered rocked consumer confidence and ignited a nationwide discussion about phishing, cyber-security and the realities of living in today’s data-enabled world. Thanks in large part to social media, it looks like this will have been one of the most covered business crises in American history.
And just last week, our CEO stepped down after six years in position and 35 years at Target. His departure has already spawned over 6,000 articles wondering and speculating about what happened.
You’d think that these two incidents alone would create enough pain to last a brand a lifetime but one of the most challenging things that has happened, in my opinion, have been reports, some attributed to unnamed team members, that paint a picture of a culture that is in crisis. When a recent post on a well-known blog called me out by name, it only felt right that I should respond….
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Kenneth Carnesi holds a Juris Doctor degree from New York Law School and a Professional Certificate in International Banking from Harvard Law School. Kenneth Carnesi is the Director of Operations and Government Sales at Anaptyx LLC and sits on the Boards of The Lazarus Organization, Monkeetech LLC and MG Madison Phillips, Inc. Mr. Carnesi has also founded CICG - Carnesi International Consulting Group, a company specializing in strategy consulting to small to mid-size businesses.
Kenneth Carnesi 
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