Why Mobile Shoppers Head to Stores: 47% Want to See Items, 41% Want to Take Them Home

More consumers prefer to shop in a physical store so they can see and touch products before making a purchase. At the bottom of the list is turning to sales associates for help. Here’s why consumers say they like to shop in stores:

  • 47% —  See/touch items before buying
  • 41% —  Ability to take it home immediately
  • 30%  — Take advantage of sales
  • 30% —  Redeem offers/coupons
  • 22% —  Enjoy the experience (it’s fun)
  • 20%  — More secure than buying online
  • 11% —  Get assistance from sales associates.

During the Mobile Shopping Life Cycle, consumers use their phones a lot, since with mobile consumers can always be shopping. Before they even head to a store, 63% of consumers use their smartphones to help prepare for the shopping trip. And once they get to the store, here’s how they use their phones, according to the survey…

Sourced through Scoop.it from: www.mediapost.com

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Kenneth Carnesi holds a Juris Doctor degree from New York Law School and a Professional Certificate in International Banking from Harvard Law School. Kenneth Carnesi is the Director of Operations and Government Sales at Anaptyx LLC and sits on the Boards of The Lazarus Organization, Monkeetech LLC and MG Madison Phillips, Inc. Mr. Carnesi has also founded CICG - Carnesi International Consulting Group, a company specializing in strategy consulting to small to mid-size businesses.

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