The customer service vendor space is a mature space. Yet there have been many changes in the last five years and clearly more to come. Sourced through Scoop.it from: http://www.scoop.it

Jeremy Gumbley, CTO and CSO of Creditcall, looks ahead to fraud in 2016, and shares what solutions can help prevent it — in advance. Sourced through Scoop.it from: http://www.pymnts.com

Some of the biggest tobacco companies in the world have found a way to (continue to) profit from selling a deadly product: Don’t mention it in their branding. Sourced through Scoop.it from: http://www.pymnts.com

Finextra: One-in-three of all card-present transactions undertaken globally between July 2014 and June 2015 used EMV chip technology. Sourced through Scoop.it from: http://www.finextra.com

Amazon has long been criticized for its labor policies – particularly in regards to worker conditions their distribution centers. And it seems this year for Sourced through Scoop.it from: http://www.pymnts.com

PayPal’s One Touch now has 10 million users across 23 countries that use the tool designed to make checkout quicker and more secure online and on mobile. Sourced through Scoop.it from: http://www.pymnts.com

Kazakhstan to boost UAE tours in 2016 Sourced through Scoop.it from: inform.kz

Kazakhstan – Sari-Arka (Orchestra Music) [Orchestra of Kazakh Popular Instruments] NO INFRINGEMENT OF COPYRIGHT IS INTENDED. Sourced through Scoop.it from: http://www.youtube.com

MOSCOW, December 21. Sourced through Scoop.it from: tass.ru

Russian President Vladimir Putin has hailed Moscow’s links with Kazakhstan just hours before Astana signed a deal on closer ties with the European Union. Sourced through Scoop.it from: http://www.rferl.org