A Life Less Frustrating

Dan Rockwell's avatarLeadership Freak

gift

The way you deal with today’s frustration reflects the leader you’ll become tomorrow.

Frustration is an alarm clock;
a spotlight pointing:
a match burned too long.

Frustration is a gift that says pay attention.

Don’t get frustrated with frustration. Frustration is feedback on decisions and relationships.

Frustration’s goal:

The singular message of frustration is change.

  1. Usually, it’s you.
  2. Sometimes, it’s others.
  3. Perhaps it’s processes and procedures.

Repeated frustration:

Frustrations that return want attention like neglected children.

Ignoring frustration makes frustration mad.

Successful leaders choose responses. Weak leaders react.

Choose who to be:

  1. Welcoming. Open up don’t close down. “Come in, let’s talk.”
  2. Calm. Cool down don’t heat up. Nothing says confidence more than calmness during frustration.
  3. Able. Assume a do-something posture.

Bonus: Optimistic. Express optimism while acknowledging realities.

Choose what to do:

  1. Acknowledge don’t ignore. “That’s frustrating,” is better than, “It’s not that bad.”
  2. Run toward not away. Deal…

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Kenneth Carnesi holds a Juris Doctor degree from New York Law School and a Professional Certificate in International Banking from Harvard Law School. Kenneth Carnesi is the Director of Operations and Government Sales at Anaptyx LLC and sits on the Boards of The Lazarus Organization, Monkeetech LLC and MG Madison Phillips, Inc. Mr. Carnesi has also founded CICG - Carnesi International Consulting Group, a company specializing in strategy consulting to small to mid-size businesses.

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