Best practice methods for ensuring the use of voice biometrics in contact centres | Call Centre Hub

A growing number of corporations and mobile app developers use voice biometrics, a technology that authenticates users via their unique voice prints, to allow access to important services (Best practice methods for ensuring the use of voice biometrics…

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Kenneth Carnesi holds a Juris Doctor degree from New York Law School and a Professional Certificate in International Banking from Harvard Law School. Kenneth Carnesi is the Director of Operations and Government Sales at Anaptyx LLC and sits on the Boards of The Lazarus Organization, Monkeetech LLC and MG Madison Phillips, Inc. Mr. Carnesi has also founded CICG - Carnesi International Consulting Group, a company specializing in strategy consulting to small to mid-size businesses.

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